User Registration and De-registration Procedures

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The following procedures refer to the preparation required to ensure new employees gain access to network and e-mail facilities as quickly and safely as possible on commencement of employment. It also details the process required when removing an individual from the system e.g. when an individual leaves their employment with XXX.

User Registration

  • The IT Department helpdesk should be contacted at least 2 days before a new user commences employment by that person’s line manager.
  • Required information will be the user’s full name, where they are based, start date, and whether they will need access to any specific systems. When the registration is processed, the helpdesk will contact the individual requesting the new registration, to inform them of the user’s username and password.
  • The user will be prompted to change this password on commencement of employment as they access the system for the first time.
  • If the user will be working with a new PC, laptop or other device, each manager should ensure that the device is set up/processed by the IT Department. The IT Department should be given at least one week’s notice that a PC or other device requires setting up.
  • On commencement of employment, the new user should contact the IT helpdesk to be guided through how to set up their e-mail ‘profile’. For users with limited IT experience, another authorized individual can help with this.

De-registration

  • Network and e-mail access privileges should be removed when an individual leaves employment with KDCC(or in some cases before) to ensure system security is maintained.
  • Within 24 hours of an individual leaving employment, the individual’s line manager should contact the helpdesk to inform them of the following:
  • The individual’s full name
  • Whether any new e-mails should be forwarded to another account and if so, the name of the holder of this account
  • Whether old e-mails should be transferred to another account or just deleted
  • Whether old files on an individual’s personal folder on the server should be transferred to another account or just deleted.

Once this process is complete the account will be deleted.

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If you need assistance or have any doubt and need to ask any questions contact me at preteshbiswas@gmail.com. You can also contribute to this discussion and I shall be happy to publish them. Your comments and suggestion are also welcome.

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Pretesh Biswas has wealth of qualifications and experience in providing results-oriented solutions for your system development, training or auditing needs. He has helped dozens of organizations in implementing effective management systems to a number of standards. He provide a unique blend of specialized knowledge, experience, tools and interactive skills to help you develop systems that not only get certified, but also contribute to the bottom line. He has taught literally hundreds of students over the past 5 years. He has experience in training at hundreds of organizations in several industry sectors. His training is unique in that which can be customized as to your management system and activities and deliver them at your facility. This greatly accelerates the learning curve and application of the knowledge acquired. He is now ex-Certification body lead auditor now working as consultancy auditor. He has performed hundreds of audits in several industry sectors. As consultancy auditor, he not just report findings, but provide value-added service in recommending appropriate solutions. Experience Consultancy: He has helped over 100 clients in a wide variety of industries achieve ISO 9001,14001,27001,20000, OHSAS 18001 and TS 16949 certification. Industries include automotive, metal stamping and screw machine, fabrication, machining, assembly, Forging electrostatic and chrome plating, heat-treating, coatings, glass, plastic and rubber products, electrical and electronic equipment, assemblies & components, batteries, computer hardware and software, printing, placement and Security help, warehousing and distribution, repair facilities, consumer credit counseling agencies, banks, call centers, etc. Training: He has delivered public and on-site quality management training to over 1000 students. Courses include ISO/TS -RAB approved Lead Auditor, Internal Auditing, Implementation, Documentation, as well as customized ISO/TS courses, PPAP, FMEA, APQP and Control Plans. Auditing: He has conducted over 100 third party registration and surveillance audits and dozens of gap, internal and pre-assessment audits to ISO/QS/TS Standards, in the manufacturing and service sectors. Other services: He has provided business planning, restructuring, asset management, systems and process streamlining services to a variety of manufacturing and service clients such as printing, plastics, automotive, transportation and custom brokerage, warehousing and distribution, electrical and electronics, trading, equipment leasing, etc. Education & professional certification: Pretesh Biswas has held IRCA certified Lead Auditor for ISO 9001,14001 and 27001. He holds a Bachelor of Engineering degree in Mechanical Engineering and is a MBA in Systems and Marketing. Prior to becoming a business consultant 6 years ago, he has worked in several portfolios such as Marketing, operations, production, Quality and customer care. He is also certified in Six Sigma Black belt .

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