Example of documentation template for process of Management Review in IATF

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1.0 Process Approach of Process of Management Review

2.0 Turtle diagram of Process of Management Review

3.0 Quality Objective Format

Management Policy Deployment & Related Objectives

Deptt:                                                                                                                                                             As on Date: __/__/__

Management objectives

1 –  Improve Customer Satisfaction

2 – Zero Defect Products to Customers

3 – Provide a Safe and Healthy Environment in Organization

4 – Continual Improvement through Kaizan

5 – Reduce Overall Costs

6 – Improve Overall Effectiveness of 7M’s (Man, Material, Method, Machine, Measurement, Maintenance, Management)

S. No.Dept. Key Performance Indicators  6  5  4  3  2  1COORD-INATORSTATUS 2022  UNITB.Mark Data 2023
Q1Q2Q3Q4T
1           PL     
AC.     
2           PL     
AC.     
3           PL     
AC.     
4           PL     
AC.     
5           PL     
AC.     
6           PL     
AC.     
7           PL     
AC.     

Legend : PL = Planned;            AC = Achieved

Note : Bench Mark data may be either from better company than ours or If not available, the target as defined by management is taken.                                                

 Support each Indicator with “Cause Analysis” and “Action Plan” for its achievement

HOD                                                        Director

4.0 MANAGEMENT REVIEW MEETING MINUTES(DEPARTMENT)

  MRM. NO:MANAGEMENT REVIEW MEETING MINUTES(DEPARTMENT)Date:
   Department ;     /    /   /    DETAILS  SCORE OF Last Month  SCORE OF Current Month  TARGET OF Last Month  TARGET FOR Next Month  TARGET OF Next Month    ACTION PLAN    TARGET DATE  RESPON- SIBILITY    STATUS    BETTER
a).Results of Internal/External Quality Audits           
b).Key Indicator Summary           
   5S score%  Lowest score of any zone     75      
    Customer Complaint External (Nos)Record  the  Customer complaints received through any mode of communication i.e. e- mail, etc.       0      
    Customer Complaint Internal (Nos)Record  the  Customer complaints received through any mode of communication i.e. e- mail, etc.       0      
Customer Return (Lot Rej.)    Includes lot rejection, line rejection and warranty          
Supplier Return   
Customer Return (Line Rej.)   
Customer Return (Warranty)   
  Rework in (PPM)              Non conformance means rejection and rework and any concession / deviations. Final Inspection data includes all products / all lines.     35000      
  Rejection In (PPM)     10000 
  Material Fault Rejection PPM     
  Material Fault Rework PPM     
  Plating Fault Rework PPM     
  Plating Fault Rejection PPM     
  Production Plan Vs Actual %Do not calculate on the quantity despatced basis          
 Overall Equipment Effectiveness (OEE) %      80      
  Cost Of Poor Quality    45000   
   Tool Break Down Hour (hour)        
  Tool Break Down Frequency (Nos)      
  M/c Breakdown Hours (Hours)      Includes mechanical / electrical / electronic breakdowns     
  M/c Breakdown Frequency (Nos.)     
Non conformance due to handling (PPM)Non conformance means rejection and rework and any concessions / deviations          
  Inventory Quality – Red (%)———–          
c).Follow up action from previous MRM.           
d).Changes that could affect the QMSQuality Cost.Trainings.          
e).Recommendation for improvement (suggestion scheme)           
f).Training           
g).Resource requirement           
h).Others           
  Attended By:   List of Department Team Members 

5.0 MANAGEMENT REVIEW MEETING MINUTES( COMPANY CONSOLIDATED )

  MRM. NO:MANAGEMENT REVIEW MEETING MINUTES( COMPANY CONSOLIDATED )Date:
     AGENDA POINTS    DETAILS    SCORE OF Last Month  SCORE OF Current Month    TARGET OF Last Month    TARGET FOR Next Month    ACTION PLAN    TARGET DATE    RESPON- SIBILITY    STATUS    BETTER
a).Results of Internal/External Quality Audits    NC raised        
b).Key Indicator Summary          
     5S   (Company score) %Lowest sccore of any  zone for  any “S” will be the company score.         
  Customer Complaint (Nos.)Record  the  Customer  complaints received through any mode of communication i.e. Verbal, phone, fax, letter, e-mail, etc.         
Customer Return (Lot Rej.)  Includes lot rejection, line rejection and warranty         
Customer Return (Line Rej.)  
Customer Return (Warranty)  
  Rework PPM                  Non conformance means rejection and rework and any concession / deviations. Final Inspection data includes all products / all lines.         
  Rejection PPM     
  Material Fault Rejection PPM     
  Material Fault Rework  PPM     
  Plating Fault (Domestic) Rework  PPM     
  Plating Fault (Domestic) Rejection PPM     
  Customer Delivery Schedule Adherence (%)Do    not    calculate    on    the    quantity despatced basis         
  Tool Break Down Hour (plant) (hour)        Includes Domestic/Export         
    Tool Break Down Frequency (plant) (Nos)     
    M/c Breakdown Hours (plant) (Hours)      Includes mechanical / electrical / electronic breakdowns         
    M/c Breakdown Frequency  (plant) (Nos.)     
     Absenteeism (%)Includes  Authorised   and  unauthorised absenteeism.         
 SMED (%)     <30 <20 <10 Minutesshow the % of tools / set ups converted to single digit change over.         
        Overall Equipment Effecetiveness (OEE) %        Include Domestic & Export         
      Cost of Poor Quality (Rs)      Include Domestic & Export         
  ITR  (Inventory Turn Ratio) (Ratio)  ———–         
  Labour Productivity (Ratio)Calculate    for    the    choosen    line    / machine.         
    Floor space Utilisation (Rs/Sq.Mtr).Do not include the  floor area occupied by the R&D  staff.         
  Accident Frequency Rate (Ratio)Capture    all    the    Minor    and   Major accidents.         
  Accident Severity Rate (Ratio)Capture    all    the    Minor    and   Major accidents.     
      VAPCO  (Value Added per employee cost) (Ratio)      ———–         
  Employees Involved in Improvement activities (%)  ———–         
  Implemented suggestions per employee (cumulative) (No./Pers./Annum)    ———–         
Sales Turn over ( Net) (Rs. Lakhs.)Net sales means exclusive of excise and sales tax.         
New Customers added (No.)All the enquiries converted into the production schedules should be considered.         
New Products added (No.)         
  Non conformance due to handling (PPM)Non  conformance  means  rejection and rework and any concessions / deviations         
  Inventory Quality – Red (%)  ———–         
Kaizens documented on the Kaizen sheet format (Nos.)Show   the   progressive   total   for   the months.         
  Poka Yoke documented on the Poka Yoke format (Nos.)Show the progressive total  for  the months.  The  work   station   should display the Poka Yoke implemented.         
  Model M / Cs  created (Nos.)Show the progressive total  for  the months. The three steps of autonomous maintenance should be implemented on the machine  before  handing it  over  to         
c).Follow up action from previous MRM.Attached extra sheet         
d).Changes that could affect the QMS          
e).Recommendation for improvement (suggestion scheme)          
f).Training          
g).Resource requirement          
h).Others1Harassment to the Worker by Account Dept.         

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