ISO 45001:2018 Requirements
Top management shall demonstrate leadership and commitment with respect to the OH&S management system by:
a) taking overall responsibility and accountability for the prevention of work-related injury and ill health, as well as the provision of safe and healthy workplaces and activities;
b) ensuring that the OH&S policy and related OH&S objectives are established and are compatible with the strategic direction of the organization;
c) ensuring the integration of the OH&S management system requirements into the organization’s business processes;
d) ensuring that the resources needed to establish, implement, maintain and improve the OH&S management system are available;
e) communicating the importance of effective OH&S management and of conforming to the OH&S management system requirements;
f) ensuring that the OH&S management system achieves its intended outcome(s);
g) directing and supporting persons to contribute to the effectiveness of the OH&S management system;
h) ensuring and promoting continual improvement;
i) supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility;
j) developing, leading and promoting a culture in the organization that supports the intended outcomes of the OH&S management system;
k) protecting workers from reprisals when reporting incidents, hazards, risks and opportunities;
l) ensuring the organization establishes and implements a process(es) for consultation and
participation of workers ;
m) supporting the establishment and functioning of health and safety committees,
NOTE Reference to “business” in this document can be interpreted broadly to mean those activities that are core to the purposes of the organization’s existence.
As per Annex A (Guidance on the use of ISO 45001:2018 standard) of ISO 45001:2018 standard it further explains:
Leadership and commitment from the organization’s top management, including awareness, responsiveness, active support and feedback, are critical for the success of the OH&S management system and achievement of its intended outcomes; therefore, top management has specific responsibilities for which they need to be personally involved or which they need to direct. A culture that supports an organization’s OH&S management system is largely determined by top management and is the product of individual and group values, attitudes, managerial practices, perceptions, competencies and patterns of activities that determine the commitment to, and the style and proficiency of, its OH&S management system. It is characterized by, but not limited to, active participation of workers, cooperation and communications founded on mutual trust, shared perceptions of the importance of the OH&S management system by active involvement in detection of OH&S opportunities and confidence in the effectiveness of preventive and protective measures. An important way top management demonstrates leadership is by encouraging workers to report incidents, hazards, risks and opportunities and by protecting workers against reprisals, such as the threat of dismissal or disciplinary action, when they do so.
1) Top management shall demonstrate leadership and commitment with respect to the OH&S management system
Top management can demonstrate leadership and commitment with respect to the Occupational Health and Safety (OH&S) management system in several ways, as outlined in ISO 45001:2018, the international standard for OH&S management systems. Here are some key actions and behaviors top management can take to demonstrate their commitment effectively:
- Issuing a Clear OH&S Policy: Develop and communicate a clear and concise OH&S policy statement that reflects the organization’s commitment to protecting worker health and safety. Ensure that the OH&S policy is relevant to the organization’s context, including its scope, size, and nature of activities.
- Establishing OH&S Objectives and Targets: Set measurable OH&S objectives and targets that align with the OH&S policy and the organization’s commitment to continual improvement.Ensure that objectives and targets are specific, achievable, and time-bound. Allocate resources and support the efforts required to achieve these objectives and targets.
- Defining Roles and Responsibilities: Clearly define roles, responsibilities, and authorities for OH&S within the organization. Ensure that individuals at all levels understand their OH&S-related responsibilities and accountabilities.
- Resource Allocation: Allocate necessary resources, including budget, personnel, and time, to support the implementation and maintenance of the OH&S management system. Ensure that resources are available for hazard identification, risk assessment, and the control of OH&S risks.
- Active Participation: Actively participate in OH&S activities and initiatives, such as safety committee meetings, hazard identification, and risk assessment processes. Lead by example in adhering to safety protocols and safe work practices.
- Involvement in Planning: Be actively involved in the planning process, which includes setting OH&S objectives, conducting risk assessments, and establishing controls. Review and approve the OH&S management system’s scope, policy, and objectives to ensure alignment with organizational goals.
- Monitoring OH&S Performance: Regularly review OH&S performance data, including incident reports, near misses, and injury statistics. Use performance data to identify trends and areas for improvement.
- Communication and Promotion: Communicate the importance of OH&S to all employees and stakeholders, emphasizing the organization’s commitment to worker safety. Promote a culture of safety through regular communication, awareness campaigns, and recognition of safe behaviors.
- Integration with Business Processes: Integrate OH&S considerations into the organization’s overall business processes and decision-making. Ensure that OH&S is considered in strategic planning and risk management activities.
- Periodic Reviews and Audits: Participate in periodic reviews of the OH&S management system’s performance and effectiveness. Support internal and external audits of the OH&S management system.
- Responding to Feedback: Encourage feedback from workers and stakeholders regarding OH&S matters and act on this feedback to make necessary improvements.
- Setting an Example: Demonstrate a personal commitment to safety by following safety rules, using personal protective equipment (PPE), and modeling safe behaviors.
- Continuous Improvement: Champion a culture of continuous improvement in OH&S by actively seeking opportunities for enhancing safety measures and reducing risks.
By taking these actions, top management not only fulfills their responsibilities under ISO 45001 but also sets a strong example for the entire organization. Their visible commitment to worker health and safety helps create a safer and healthier workplace culture and fosters greater engagement and participation from all levels of the organization.
2) Top management must take overall responsibility and accountability for the prevention of work-related injury and ill health, as well as the provision of safe and healthy workplaces and activities
Top management plays a crucial role in ensuring the prevention of work-related injuries and illnesses and in providing safe and healthy workplaces and activities. This responsibility and accountability are emphasized in ISO 45001:2018, the international standard for Occupational Health and Safety (OH&S) management systems. Top management is responsible for developing and communicating a clear OH&S policy that reflects the organization’s commitment to worker safety and health. The policy should outline the organization’s overall goals and commitment to preventing work-related injuries and illnesses. Top management should actively participate in setting measurable OH&S objectives and targets that align with the OH&S policy. These objectives should reflect the organization’s commitment to continuous improvement in OH&S performance. Top management must allocate the necessary resources, including budget, personnel, and technology, to support the implementation and maintenance of the OH&S management system. Adequate resources are essential for conducting hazard assessments, implementing controls, and providing necessary training. Top management should lead by example by adhering to safety rules, using personal protective equipment (PPE), and modeling safe behaviors.Demonstrating a personal commitment to safety sets a positive example for all employees. Top management should define and communicate roles, responsibilities, and authorities for OH&S within the organization. This clarity ensures that individuals at all levels understand their obligations related to worker safety and health. Top management is responsible for regularly reviewing OH&S performance data, including incident reports, near misses, and injury statistics. They should use this data to identify trends and areas for improvement and make informed decisions. Top management should actively participate in OH&S activities and initiatives, such as safety committee meetings, hazard identification, and risk assessment processes. Their involvement demonstrates a commitment to engaging with workers and addressing safety concerns. Top management should communicate the organization’s commitment to worker safety to all employees and stakeholders.Promoting a culture of safety through regular communication and awareness campaigns reinforces this commitment. Top management should integrate OH&S considerations into the organization’s overall business processes and decision-making. They should ensure that OH&S is considered in strategic planning and risk management activities. Top management should foster a culture of continuous improvement in OH&S by actively seeking opportunities for enhancing safety measures and reducing risks. They should encourage employees to report safety concerns and provide feedback for improvement. Top management must ensure that the organization complies with all applicable OH&S laws, regulations, and other requirements. They should actively monitor changes in OH&S legislation and take appropriate actions to maintain compliance. Ultimately, top management is accountable for the overall effectiveness of the OH&S management system and for ensuring that it delivers on its promise to prevent work-related injuries and illnesses and provide safe workplaces. By taking overall responsibility and accountability for these critical aspects of worker safety and health, top management sets the tone for the organization and creates a foundation for a strong safety culture. Their active involvement and commitment are essential for the success of the OH&S management system and the protection of worker well-being.
3) Top management must ensure that the OH&S policy and related OH&S objectives are established and are compatible with the strategic direction of the organization
Ensuring that the Occupational Health and Safety (OH&S) policy and related OH&S objectives are established and compatible with the strategic direction of the organization is a fundamental responsibility of top management. Top management should actively participate in the organization’s strategic planning process. This involvement allows them to understand the strategic direction, goals, and priorities of the organization.Top management should work to align the OH&S policy with the broader strategic goals and objectives of the organization. This alignment should reflect the organization’s commitment to worker health and safety as an integral part of its strategic vision. OH&S objectives should be developed to support and complement the strategic goals of the organization. These objectives should contribute to the achievement of the organization’s overall mission and values. Ensure that adequate resources, including budget, personnel, and technology, are allocated to support the achievement of OH&S objectives. Resources should be aligned with the strategic direction of the organization. Effectively communicate the OH&S policy and objectives to all levels of the organization. Ensure that employees understand the importance of OH&S in the context of the organization’s strategic goals. Encourage active engagement and participation of employees in OH&S matters, fostering a sense of shared responsibility for achieving OH&S objectives. Implement a system for monitoring and measuring OH&S performance against the established objectives. Use key performance indicators (KPIs) to track progress and report on alignment with strategic goals. Conduct periodic management reviews that include an assessment of OH&S performance, progress toward objectives, and alignment with the strategic direction. These reviews should involve top management to ensure their active oversight. Encourage a culture of continuous improvement in OH&S. Identify opportunities to enhance safety measures and reduce risks in line with the organization’s strategic objectives. Implement corrective and preventive actions as needed to address any gaps or nonconformities that could affect the achievement of OH&S objectives. Top management should lead by example in demonstrating their commitment to OH&S. This includes following safety rules, actively participating in safety programs, and supporting safety initiatives. Review and update the OH&S policy and objectives as needed to ensure ongoing alignment with the evolving strategic direction of the organization. Ensure that OH&S policy and objectives are compatible with and support compliance with relevant OH&S laws, regulations, and other requirements. By taking these steps, top management ensures that OH&S considerations are integrated into the organization’s strategic thinking and decision-making processes. This alignment not only enhances worker safety and health but also reinforces the importance of OH&S as a core component of the organization’s long-term success and sustainability.
4) Top Management must ensure the integration of the OH&S management system requirements into the organization’s business processes.
Top management must ensure the seamless integration of Occupational Health and Safety (OH&S) management system requirements into the organization’s business processes. This integration is crucial to effectively manage OH&S risks and promote a culture of safety throughout the organization. Here’s how top management can achieve this:
- Top management should actively participate in strategic planning and decision-making processes, ensuring that OH&S considerations are integrated into the organization’s overall business strategy.
- Ensure that the OH&S management system’s objectives and targets align with the broader organizational objectives. OH&S goals should support and enhance the organization’s mission and values.
- Allocate the necessary resources, including financial resources, personnel, and technology, to support the implementation and maintenance of the OH&S management system. This ensures that safety initiatives are adequately funded and staffed.
- Incorporate risk assessment and management processes into the organization’s business processes. This includes identifying hazards, assessing risks, and implementing controls as an integral part of decision-making.
- Embed operational controls for OH&S directly into work processes. Ensure that safe work practices, procedures for managing change, and emergency preparedness and response are seamlessly integrated into daily operations.
- Ensure that incident reporting and investigation procedures are part of the organization’s incident management process. This facilitates the timely reporting, recording, investigation, and corrective actions for OH&S incidents.
- Promote a culture of continuous improvement by actively seeking opportunities to enhance safety measures and reduce risks within the organization’s processes. Encourage employees at all levels to provide input and ideas for improvement.
- Integrate communication and training related to OH&S into the organization’s processes. Ensure that employees are well-informed about OH&S policies, procedures, and best practices.
- Integrate key performance indicators (KPIs) related to OH&S into the organization’s performance measurement system. Regularly monitor and measure OH&S performance against established objectives.
- Include OH&S performance as a standard agenda item in management review meetings. This allows top management to assess the effectiveness of the OH&S management system in supporting business processes and strategic objectives.
- Ensure that OH&S compliance requirements are integrated into the organization’s legal and regulatory compliance programs. Stay up-to-date with relevant OH&S laws and regulations and take necessary actions to remain compliant.
- Encourage active involvement of employees in OH&S matters by integrating worker participation and feedback mechanisms into the organization’s processes.
- Lead by example and demonstrate a personal commitment to safety in all business processes. This commitment from top management sets the tone for the entire organization.
By systematically integrating OH&S management system requirements into business processes, top management helps create a culture of safety, reduces risks, and ensures that worker health and safety are integral to the organization’s core operations and objectives. This integration not only safeguards employees but also contributes to the organization’s overall success and sustainability.
5) Top management must ensure that the resources needed to establish, implement, maintain and improve the OH&S management system are available.
ensuring that the necessary resources are available for the establishment, implementation, maintenance, and continual improvement of the Occupational Health and Safety (OH&S) management system is a critical responsibility of top management. Adequate resources are essential to effectively manage OH&S risks and promote a culture of safety within the organization. Here’s how top management can fulfill this responsibility:
- Allocate the financial resources required to support the OH&S management system. This includes budgeting for training, equipment, technology, safety initiatives, and other OH&S-related expenses.
- Ensure that the organization has the right personnel with the necessary skills and competencies to manage the OH&S management system effectively.
- Assign dedicated OH&S roles and responsibilities, including the appointment of competent personnel responsible for OH&S functions.
- Provide the necessary technology, tools, and software to facilitate OH&S processes and data management. This may include incident reporting systems, risk assessment tools, and communication platforms.
- Invest in OH&S training and development programs for employees at all levels. This includes training on safe work practices, emergency response procedures, and compliance with OH&S policies and regulations.
- Engage external consultants or experts, as needed, to provide specialized OH&S knowledge, conduct audits, and offer guidance on compliance with OH&S standards and regulations.
- Allocate time and effort to support OH&S initiatives, such as hazard identification, risk assessments, safety audits, and the development of OH&S policies and procedures.
- Encourage and facilitate the active involvement of employees in OH&S matters. Workers can contribute their insights, experience, and observations to improve the OH&S management system.
- Allocate resources for effective communication related to OH&S. This includes resources for creating awareness campaigns, conducting safety training, and maintaining communication channels for reporting safety concerns.
- Ensure that resources, including equipment and personnel, are available for emergency response and preparedness. This includes the availability of first aid kits, fire extinguishers, and personnel trained in first aid and emergency procedures.
- Invest in data management and analysis tools to monitor and measure OH&S performance. Data analysis helps identify trends, areas for improvement, and opportunities to enhance safety.
- Allocate resources to stay informed about changes in OH&S laws, regulations, and other legal requirements. Ensure that the organization remains compliant with all applicable OH&S standards and regulations.
- Dedicate resources to support a culture of continuous improvement in OH&S. This includes resources for conducting regular safety audits, implementing corrective and preventive actions, and addressing near misses.
- Allocate time and resources for management reviews of the OH&S management system to assess its effectiveness and make data-driven decisions for improvement.
- Collaborate with external stakeholders, such as regulatory authorities, industry associations, and safety organizations, as necessary to access resources, information, and best practices in OH&S.
By ensuring the availability of these resources, top management empowers the organization to establish, implement, maintain, and continually improve the OH&S management system effectively. This commitment not only enhances worker safety but also contributes to the organization’s overall success and reputation.
6) Top management must communicate the importance of effective OH&S management and of conforming to the OH&S management system requirements.
Effective communication from top management is vital for promoting a culture of safety and ensuring that employees at all levels understand the importance of Occupational Health and Safety (OH&S) management and the requirements of the OH&S management system. Here’s how top management can communicate these critical messages:
- Top management should develop a clear and concise OH&S policy statement that reflects the organization’s commitment to worker health and safety. This policy should emphasize the importance of conforming to the OH&S management system requirements.
- Communicate the OH&S policy and its significance regularly to all employees and stakeholders. Use various communication channels, such as meetings, emails, newsletters, and notice boards, to reach a broad audience.
- Top management should lead by example and demonstrate their commitment to safety by adhering to safety rules, wearing personal protective equipment (PPE), and modeling safe behaviors in the workplace.
- Develop and implement OH&S training and awareness programs to educate employees about the importance of effective OH&S management and compliance with OH&S requirements.
- Encourage active involvement of employees in OH&S matters. Provide opportunities for employees to share their insights, raise concerns, and participate in OH&S initiatives.
- Conduct regular safety meetings and toolbox talks to discuss OH&S topics, share incident reports, and reinforce the importance of safety in the workplace.
- Provide feedback to employees regarding their performance related to OH&S requirements. Recognize and reward safe behaviors and contributions to a safe workplace.
- Use visual aids such as posters, banners, safety signs, and safety slogans to reinforce the importance of OH&S and adherence to the OH&S management system requirements.
- Establish clear channels for reporting safety concerns, near misses, and incidents. Ensure that employees know how and where to report safety issues confidentially and without fear of reprisal.
- During management review meetings, emphasize the significance of effective OH&S management and the organization’s commitment to continual improvement in worker health and safety.
- Ensure that OH&S values and expectations are integrated into the organization’s overall culture and values. Make OH&S management a core component of the organizational identity.
- Communicate with external stakeholders, including customers, suppliers, and regulatory authorities, to demonstrate the organization’s commitment to OH&S and conformity with relevant requirements.
- Communicate the importance of complying with OH&S laws, regulations, and other legal requirements and emphasize that non-compliance can have serious consequences.
- Promote a culture of continuous improvement in OH&S and encourage employees to actively contribute to identifying opportunities for enhancing safety measures and reducing risks.
- Maintain an open-door policy where employees can approach top management with safety concerns, suggestions, or feedback without fear of reprisal.
Effective communication from top management creates awareness, fosters a sense of responsibility, and reinforces the organization’s commitment to worker health and safety. It plays a pivotal role in building a strong safety culture where everyone understands their role in maintaining a safe and healthy workplace.
7) Top management must ensure that the OH&S management system achieves its intended outcomes
One of the critical responsibilities of top management in relation to the Occupational Health and Safety (OH&S) management system is to ensure that it achieves its intended outcomes effectively. The intended outcomes of an OH&S management system typically include the prevention of work-related injuries and illnesses, the provision of safe and healthy workplaces, and continual improvement in OH&S performance. Here’s how top management can ensure these outcomes are achieved:
- Work with relevant stakeholders to establish specific, measurable, achievable, relevant, and time-bound (SMART) OH&S objectives and targets. These objectives should align with the intended outcomes.
- Ensure that the OH&S policy reflects the organization’s commitment to achieving the intended outcomes of the OH&S management system.
- Allocate the necessary resources, including budget, personnel, and technology, to support the implementation of controls and initiatives that contribute to the prevention of injuries and illnesses.
- Actively engage in risk assessment processes to identify hazards, assess risks, and determine appropriate control measures. Top management should ensure that controls are effective and consistently implemented.
- Participate in regular management reviews of the OH&S management system to assess its effectiveness and identify opportunities for improvement.
- Ensure that key performance indicators (KPIs) related to OH&S are established and monitored to track progress toward achieving the intended outcomes.
- Ensure that thorough investigations are conducted for incidents, accidents, and near misses. Use the findings to implement corrective actions and prevent recurrence.
- Ensure that the organization remains in compliance with all relevant OH&S laws, regulations, and other requirements. This includes staying informed about changes in legislation that may impact OH&S.
- Promote and facilitate active worker participation in OH&S matters. Employees should have a role in identifying hazards, suggesting improvements, and contributing to the achievement of OH&S objectives.
- Communicate the importance of achieving the intended outcomes of the OH&S management system to all levels of the organization. Foster a culture of safety and ensure that employees are aware of their responsibilities.
- Encourage a culture of continuous improvement in OH&S. Act on opportunities for enhancing safety measures, reducing risks, and improving overall OH&S performance.
- Ensure that OH&S considerations are integrated into the organization’s business processes and decision-making. OH&S should be an integral part of strategic planning and daily operations.
- Lead by example and demonstrate a personal commitment to the prevention of injuries and illnesses. Top management’s visible commitment sets the tone for the entire organization.
By actively overseeing and participating in these activities, top management plays a crucial role in ensuring that the OH&S management system achieves its intended outcomes, leading to a safer and healthier workplace and the continual improvement of OH&S performance.
8) Top management must be directing and supporting persons to contribute to the effectiveness of the OH&S management system
top management plays a crucial role in directing and supporting individuals throughout the organization to contribute to the effectiveness of the Occupational Health and Safety (OH&S) management system. Here’s how top management can effectively fulfill this responsibility:
- Communicate the importance of the OH&S management system’s effectiveness to all levels of the organization. Ensure that employees understand how their contributions impact overall safety and health.
- Clearly define roles, responsibilities, and expectations for individuals at all levels regarding their involvement in the OH&S management system. Ensure that everyone knows their part in maintaining a safe workplace.
- Provide appropriate training and development opportunities to enhance the skills and competencies of employees involved in OH&S activities. Ensure that they have the knowledge and tools needed to contribute effectively.
- Empower employees to actively participate in hazard identification, risk assessment, and incident reporting. Encourage them to take ownership of safety-related tasks and initiatives.
- Lead by example in following safety rules, using personal protective equipment (PPE), and adhering to safe work practices. Top management’s commitment to safety sets a strong example for others.
- Allocate the necessary resources, including time and budget, to support OH&S activities and initiatives. Ensure that resources are available for safety training, equipment, and improvements.
- Establish channels for employees to provide feedback on safety concerns, suggestions, and observations. Acknowledge and recognize employees for their contributions to safety.
- Encourage and facilitate worker participation in OH&S matters, including safety committees, safety inspections, and incident investigations. Create a culture where workers are active partners in safety.
- Promote a culture of continuous improvement in OH&S. Encourage employees to identify opportunities for enhancing safety measures and reducing risks.
- Ensure that OH&S considerations are integrated into daily work processes and decision-making. Make safety an inherent part of all tasks and activities.
- Establish key performance indicators (KPIs) to monitor the effectiveness of the OH&S management system. Share performance data with relevant individuals and teams to drive improvement.
- Maintain open communication channels where employees can report safety concerns, incidents, and near misses. Create a non-punitive environment that encourages reporting.
- Hold individuals accountable for their responsibilities related to OH&S. Ensure that there are consequences for non-compliance with safety procedures and policies.
- Participate in management reviews of the OH&S management system to assess its effectiveness and make informed decisions for improvement.
- Ensure that OH&S objectives and initiatives align with the broader organizational goals and objectives.
By actively directing and supporting individuals to contribute to the effectiveness of the OH&S management system, top management fosters a culture of safety and ensures that safety becomes an integral part of the organization’s DNA. This, in turn, leads to improved OH&S performance and a safer, healthier workplace for all employees.
9) Top management must be ensuring and promoting continual improvement
Promoting continual improvement is a fundamental responsibility of top management in the context of the Occupational Health and Safety (OH&S) management system. Continual improvement is a key principle of OH&S management and is essential for enhancing worker safety and health. Here’s how top management can ensure and promote continual improvement:
- Foster a culture within the organization that values continuous improvement in OH&S. Encourage employees at all levels to actively seek opportunities to enhance safety measures and reduce risks.
- Work with relevant stakeholders to establish specific, measurable, achievable, relevant, and time-bound (SMART) OH&S objectives and targets. These should serve as a basis for improvement efforts.
- Periodically review OH&S objectives and targets to ensure they remain relevant and aligned with organizational goals. Make adjustments as needed based on changing circumstances or priorities.
- Implement a robust system for monitoring and measuring OH&S performance. Utilize key performance indicators (KPIs) to track progress and identify areas that require improvement.
- Participate in management reviews of the OH&S management system. Use these reviews to assess the effectiveness of OH&S initiatives and identify opportunities for improvement.
- When incidents, accidents, or near misses occur, conduct thorough root cause analyses to determine the underlying causes and contributing factors. Implement corrective and preventive actions to prevent recurrence.
- Promote a learning culture where lessons are derived from incidents and shared throughout the organization. Use these lessons to enhance safety practices and procedures.
- Encourage employees to actively participate in the identification of hazards, the reporting of safety concerns, and the generation of improvement ideas. Create mechanisms for employees to provide input.
- Establish effective feedback mechanisms, such as suggestion boxes or anonymous reporting systems, where employees can submit improvement suggestions or safety concerns.
- Allocate resources for continuous improvement efforts, including training, equipment upgrades, and technology investments to enhance safety measures.
- Benchmark OH&S performance against industry standards and best practices. Explore opportunities to adopt proven approaches and technologies to improve safety.
- Maintain detailed records of OH&S performance, incidents, and improvement actions. Regularly review and update documentation to ensure accuracy and relevance.
- Recognize and reward individuals and teams for their contributions to safety and continual improvement. Incentives can motivate employees to actively engage in improvement efforts.
- Communicate the organization’s commitment to continual improvement in OH&S to all employees and stakeholders. Transparency and communication help build trust and support for improvement initiatives.
- Ensure that the organization remains compliant with all relevant OH&S laws, regulations, and standards. Regularly review and update procedures to meet changing legal requirements.
By actively promoting and participating in continual improvement efforts, top management demonstrates a commitment to enhancing worker safety and health. Continual improvement not only prevents incidents and injuries but also contributes to the organization’s overall success, reputation, and sustainability.
10) Top management must be supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility;
Supporting and encouraging leadership among relevant management roles is a crucial aspect of top management’s responsibilities within the Occupational Health and Safety (OH&S) management system. Effective leadership at all levels of the organization is essential for promoting a strong safety culture and ensuring that safety practices are integrated into various areas of responsibility. Here’s how top management can support other relevant management roles in demonstrating leadership:
- Clearly define the roles and responsibilities of relevant management roles in relation to OH&S. Ensure that these roles align with the organization’s OH&S objectives and policies.
- Offer training and development programs to enhance the leadership skills of relevant managers in their areas of responsibility. This includes leadership training specific to OH&S.
- Communicate expectations to relevant management roles regarding their leadership responsibilities for OH&S. Emphasize the importance of setting a positive example for their teams.
- Encourage managers to lead by example by consistently following safety rules and practices, wearing personal protective equipment (PPE), and actively participating in safety programs.
- Engage relevant managers in safety committees or teams responsible for reviewing safety policies, procedures, and incident reports. Encourage their active involvement in safety initiatives.
- Allocate resources, including budget and personnel, to support safety initiatives led by relevant managers in their areas of responsibility. Provide the necessary tools and technology for effective safety management.
- Collaborate with relevant managers to establish and monitor key performance indicators (KPIs) related to OH&S in their respective areas. Regularly review performance data to identify trends and areas for improvement.
- Provide regular feedback and coaching to help relevant managers improve their leadership in OH&S matters. Encourage them to recognize and address safety concerns promptly.
- Encourage relevant managers to actively involve employees in safety-related activities and decision-making. Create a participatory culture where employees feel valued and heard.
- Acknowledge and recognize the efforts and contributions of relevant managers and their teams in improving OH&S within their areas of responsibility. Recognition can motivate and reinforce positive behaviors.
- Promote the development of a safety culture within each department or team. Encourage relevant managers to foster a sense of ownership and responsibility for safety.
- Collaborate with relevant managers to ensure that OH&S considerations are integrated into their department’s business processes and decision-making.
- Ensure that relevant managers are aware of and comply with OH&S laws, regulations, and standards applicable to their areas of responsibility.
- Support relevant managers in identifying opportunities for continuous improvement in safety practices, risk reduction, and incident prevention within their areas.
- Establish mechanisms for relevant managers to provide regular updates and reports on OH&S performance within their areas. This helps maintain transparency and accountability.
By providing support and guidance to relevant management roles, top management helps ensure that leadership in OH&S is distributed throughout the organization. This collaborative approach fosters a culture of safety and empowers all managers to actively contribute to the improvement of worker safety and health within their respective areas of responsibility.
11) Top management should be developing, leading and promoting a culture in the organization that supports the intended outcomes of the OH&S management system;
Developing, leading, and promoting a safety culture within the organization is a fundamental responsibility of top management in the context of the Occupational Health and Safety (OH&S) management system. A strong safety culture is essential for achieving the intended outcomes of the OH&S management system, which include preventing work-related injuries and illnesses and providing safe and healthy workplaces. Here’s how top management can fulfill this responsibility:
- Top management should serve as role models for safety by consistently adhering to safety rules and practices, wearing personal protective equipment (PPE), and actively participating in safety programs. Their commitment sets the tone for the entire organization.
- Develop and communicate a clear OH&S policy that reflects the organization’s commitment to safety and health. Ensure that the policy emphasizes the importance of safety as a core value.
- Work with relevant stakeholders to set specific OH&S objectives and targets that align with the organization’s mission and values. These objectives should serve as a roadmap for achieving intended outcomes.
- Ensure that adequate resources, including budget, personnel, and technology, are allocated to support safety initiatives and the OH&S management system.
- Promote open and transparent communication about safety at all levels of the organization. Use various communication channels to share safety messages, updates, and successes.
- Provide training and awareness programs to educate employees at all levels about the importance of safety, hazard identification, and safe work practices.
- Empower employees to actively participate in safety efforts by reporting hazards, near misses, and safety concerns. Create an environment where their input is valued.
- Establish mechanisms for providing feedback on safety performance and recognizing employees and teams for their contributions to safety.
- Encourage the reporting of incidents, accidents, and near misses. Ensure that thorough investigations are conducted to identify root causes and implement corrective actions.
- Promote a culture of continuous improvement in safety. Encourage employees to identify opportunities for enhancing safety measures and reducing risks.
- Ensure that lessons are learned from incidents and shared throughout the organization to prevent recurrence. Use incidents as opportunities for improvement.
- Involve employees in safety committees, safety inspections, and safety-related decision-making. Create a sense of ownership and shared responsibility for safety.
- Conduct regular safety meetings and toolbox talks to discuss safety topics, share best practices, and reinforce safety expectations.
- Ensure that the organization remains compliant with all relevant OH&S laws, regulations, and standards. Stay informed about changes in legislation that may impact safety.
- Participate in management reviews of the OH&S management system to assess its effectiveness and identify opportunities for improvement.
By developing, leading, and promoting a culture of safety within the organization, top management ensures that safety becomes an integral part of the organizational DNA. This commitment not only protects the well-being of employees but also contributes to the organization’s overall success, reputation, and sustainability.
12) Top management must protect workers from reprisals when reporting incidents, hazards, risks and opportunities
Protecting workers from reprisals when they report incidents, hazards, risks, and opportunities is a critical aspect of creating a culture of safety and trust within the organization. Top management plays a pivotal role in ensuring that employees feel safe and supported when they come forward with safety-related information. Here’s how top management can fulfill this responsibility:
- Establish clear policies and procedures that emphasize a non-punitive approach to reporting incidents, hazards, risks, and opportunities. Ensure that these policies are well-communicated throughout the organization.
- Offer confidential reporting mechanisms, such as anonymous reporting hotlines or suggestion boxes, where employees can share safety concerns without fear of retaliation.
- Communicate to all employees the protections in place to prevent reprisals when reporting safety-related issues. Highlight the organization’s commitment to supporting whistleblowers.
- Train managers and supervisors on the importance of non-punitive reporting and the organization’s policies. Ensure they understand their role in creating a supportive environment.
- Ensure that all reports of incidents, hazards, risks, and opportunities are thoroughly investigated, regardless of their source. Treat each report seriously and with respect.
- Create a culture where open dialogue about safety is encouraged. Employees should feel comfortable discussing safety concerns with their supervisors and colleagues.
- Establish whistleblower protection programs that provide legal safeguards to employees who report safety issues. These programs can include legal counsel and support in case of reprisals.
- Clearly state in policies that retaliation against employees who report safety concerns is strictly prohibited. Communicate that reprisals will not be tolerated and will be subject to disciplinary action.
- Offer multiple reporting options, including anonymous reporting channels, to provide employees with choices that align with their comfort levels.
- Provide feedback to employees who report safety concerns. Let them know that their reports have been received and are being acted upon. Communicate the results of investigations and any corrective actions taken.
- Recognize and appreciate employees who proactively report safety issues. Publicly acknowledge their contributions to safety during meetings or through rewards and recognition programs.
- Ensure that the organization complies with all relevant labor laws and regulations related to whistleblower protection. Stay informed about changes in legislation that may impact employee protections.
- Hold managers and supervisors accountable for creating a supportive environment where employees feel safe reporting safety concerns.
- Conduct regular audits and assessments of the organization’s safety reporting and non-punitive policies to ensure they are effective and consistently applied.
- Continuously review and improve the organization’s approach to protecting workers from reprisals. Solicit feedback from employees and adjust policies and practices as needed.
By actively ensuring that workers are protected from reprisals when reporting safety-related issues, top management demonstrates a commitment to safety and fosters a culture of trust and accountability. This, in turn, encourages employees to be proactive in reporting incidents, hazards, risks, and opportunities, which is essential for preventing accidents and improving workplace safety.
13) Top management must ensure that the organization establishes and implements process for consultation and participation of workers
Top management has a responsibility to ensure that the organization establishes and implements effective processes for the consultation and participation of workers in matters related to Occupational Health and Safety (OH&S). Involving workers in decision-making and safety-related activities is essential for creating a safer and healthier workplace. Here’s how top management can fulfill this responsibility:
- Identify and establish formal mechanisms for consulting with workers on OH&S matters. These mechanisms may include safety committees, regular safety meetings, or dedicated channels for worker input.
- Appoint worker representatives or safety champions who can serve as a bridge between workers and management. These representatives can help facilitate communication and consultation.
- Ensure that there are clear and accessible channels for workers to communicate their safety concerns, ideas, and suggestions. These channels should allow for anonymous reporting if needed.
- Provide education and training to workers on their rights and responsibilities related to OH&S consultation and participation. Ensure they understand the importance of their input.
- Involve workers in hazard identification and risk assessment processes. Their firsthand knowledge of the workplace can be invaluable in identifying potential risks.
- Include workers in incident investigations to gather their insights and observations. Encourage them to contribute to identifying root causes and developing corrective actions.
- Seek worker input on the development and review of OH&S policies and procedures. Consider their feedback when making decisions related to safety protocols.
- Encourage a collaborative approach to decision-making regarding safety measures and initiatives. Involve workers in discussions about changes that may impact their safety.
- Conduct regular safety meetings or toolbox talks where workers can actively participate in discussions about safety topics and share their experiences.
- Recognize and appreciate workers who actively participate in safety initiatives and contribute to the improvement of safety practices.
- Document the outcomes of worker consultations and participation activities. This documentation can be valuable for tracking progress and demonstrating compliance with OH&S requirements.
- Ensure that workers understand that their participation in safety-related activities will not result in reprisals or negative consequences. Establish a culture of trust and safety.
- Continuously evaluate and improve the processes for worker consultation and participation based on feedback and evolving needs.
- Ensure that the organization complies with all relevant labor laws and regulations regarding worker consultation and participation in OH&S matters.
- Demonstrate top management’s commitment to worker consultation and participation by actively participating in these processes and valuing worker input.
By actively involving workers in OH&S decision-making and activities, organizations can tap into the collective knowledge and experience of their workforce, leading to safer workplaces, improved safety practices, and increased worker engagement and satisfaction.
14) Top management must be supporting the establishment and functioning of health and safety committees
Supporting the establishment and functioning of health and safety committees is an important responsibility of top management in the context of Occupational Health and Safety (OH&S) management. Health and safety committees play a vital role in promoting worker safety, identifying hazards, and developing safety measures. Here’s how top management can fulfill this responsibility:
- Develop clear policies and procedures for the establishment and functioning of health and safety committees within the organization. Ensure that these policies align with legal requirements and industry best practices.
- Allocate the necessary resources, including time and budget, to support the activities of health and safety committees. Ensure they have the tools and support needed to carry out their responsibilities effectively.
- Encourage the establishment of health and safety committees at appropriate levels within the organization, considering the size and complexity of the workforce.
- Ensure that health and safety committees include representation from both management and workers. This ensures a balanced and collaborative approach to OH&S matters.
- Support the fair and transparent selection or election of committee members to ensure they represent the interests of their constituents effectively.
- Provide training and education to committee members on their roles and responsibilities, including hazard identification, incident investigation, and communication skills.
- Encourage and facilitate regular meetings of health and safety committees. These meetings should provide a forum for discussing safety concerns, incident reports, and safety improvement initiatives.
- Ensure that health and safety committees have access to relevant information, including incident reports, risk assessments, and safety performance data.
- Promote a culture of consultation and collaboration within health and safety committees. Encourage them to make informed decisions related to safety measures and initiatives.
- Support health and safety committees in conducting thorough investigations of incidents, accidents, and near misses. Ensure that findings are acted upon to prevent recurrence.
- Establish mechanisms for health and safety committees to provide feedback to top management and the workforce. Ensure that their recommendations are considered in decision-making.
- Monitor the activities and effectiveness of health and safety committees. Encourage them to report on their progress and accomplishments regularly.
- Recognize and appreciate the contributions of health and safety committee members. Acknowledge their efforts in improving workplace safety.
- Ensure that the organization complies with all relevant labor laws and regulations regarding the establishment and functioning of health and safety committees.
- Continuously assess the effectiveness of health and safety committees and make improvements based on their recommendations and evolving needs.
Supporting health and safety committees demonstrates top management’s commitment to worker safety and engagement in OH&S matters. It fosters a collaborative approach to safety and helps identify and address potential risks and hazards, ultimately leading to a safer and healthier workplace.
14) Reference to “business” in this document can be interpreted broadly to mean those activities that are core to the purposes of the organization’s existence.
The reference to “business” in the context of various management system standards, including Occupational Health and Safety (OH&S) management systems like ISO 45001:2018, can indeed be interpreted broadly to encompass all activities that are core to the purposes of the organization’s existence. In the context of these standards, the term “business” is not limited to profit-driven activities but encompasses all functions and operations that contribute to the organization’s objectives and mission. Here’s how this broad interpretation of “business” is typically applied:
- Core Activities: “Business” includes the primary activities or services that the organization provides to fulfill its mission or purpose. For example, in a manufacturing company, the core business may involve the production of goods, while in a healthcare facility, it may involve patient care.
- Support Functions: It extends to support functions that enable the core activities to function efficiently and effectively. This may include functions like administration, human resources, finance, procurement, and IT.
- Mission and Objectives: “Business” also encompasses activities that directly or indirectly contribute to achieving the organization’s mission, objectives, and goals. This can include activities related to safety, sustainability, environmental protection, and social responsibility.
- Supply Chain and Suppliers: Organizations should consider the impact of their supply chain and supplier activities on their overall business. Managing risks associated with suppliers and ensuring their alignment with the organization’s values and objectives fall within the scope.
- Compliance and Legal Obligations: Compliance with legal and regulatory obligations, which are critical to the organization’s existence, also falls under the broad interpretation of “business.” This includes adherence to OH&S laws, labor regulations, and environmental laws.
- Stakeholder Engagement: Engaging with stakeholders, such as employees, customers, communities, and regulatory bodies, is considered a part of the organization’s business. This engagement can influence and be influenced by the organization’s activities.
- Continuous Improvement: Activities related to continual improvement and innovation to enhance the organization’s performance and competitiveness are included in the interpretation of “business.”
In essence, the broad interpretation of “business” recognizes that the scope of a management system standard like ISO 45001:2018 extends beyond the immediate production or service delivery process. It encompasses all activities and functions that are integral to the organization’s existence, impact its performance, and contribute to its overall objectives and mission. This interpretation encourages a holistic approach to management systems, ensuring that all aspects of the organization’s operations are considered in the pursuit of excellence, safety, and sustainability.
Documented information required:
Here’s a list of documents and records typically associated with Clause 5.1 (“Leadership and commitment”) of ISO 45001:
Documents:
- OH&S Policy (Documented Information): This is a key document that outlines the organization’s commitment to OH&S, including leadership’s commitment to provide a safe and healthy workplace.
- OH&S Objectives and Targets (Documented Information): Documented objectives and targets related to OH&S should be established to support the organization’s commitment to improvement. These should be aligned with the OH&S policy.
- Roles, Responsibilities, and Authorities (Organizational Chart): While not a single document, the organization should have a clear structure (organizational chart) or documented descriptions that define roles, responsibilities, and authorities related to OH&S, including those of top management.
- Legal and Other Requirements Register: A documented register or database of applicable OH&S legal and regulatory requirements should be maintained. This demonstrates the organization’s commitment to compliance.
Records:
- Management Meeting Minutes: Records of meetings where leadership discusses OH&S matters, sets objectives, and reviews performance. These minutes demonstrate leadership involvement and commitment.
- Evidence of Communication: Records of communication to internal and external parties regarding OH&S issues. This may include emails, memos, or other correspondence that show leadership’s commitment to transparency and engagement.
- Evidence of Resource Allocation: Records that demonstrate the allocation of resources (financial, personnel, time, etc.) for OH&S, including investments in safety equipment, training, and safety initiatives.
- Records of OH&S Performance: These records may include incident reports, accident investigations, near-miss reports, and records of corrective and preventive actions taken in response to incidents. They demonstrate leadership’s commitment to improving OH&S performance.
- OH&S Policy Sign-off: A record of top management’s sign-off or approval of the OH&S policy, indicating their commitment to its content.
- Records of OH&S Training: Records of training programs, attendance sheets, and certifications to demonstrate that employees, including top management, have received OH&S training.
- Records of OH&S Objectives and Targets: Documentation of OH&S objectives and targets, including how they were established and monitored for progress.
- Records of Legal Compliance: Documentation of compliance assessments, regulatory audits, and evidence of actions taken to address non-compliance.
- Records of Worker Participation: Documentation showing worker involvement in OH&S activities, such as meeting minutes from safety committee meetings or worker feedback records.
- Records of Continuous Improvement Initiatives: Documentation of initiatives aimed at continually improving OH&S performance, along with records of their outcomes.